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Booking, Cancellation & Refund Policy

Cost of groceries is separate unless paying a per head rate. Each client must complete a signed contract with Clean Nature. Our services include travel for up to a 20 mile radius. Clients will be charged $1 / .5 miles if traveling beyond. Cooking is done on-site and assumes a full service kitchen. If traveling, accommodations are required for chef (and assistant). Airfare and transportation required for destination retreats. A 50% deposit is due upon booking to reserve personal chef services. 25% of the booking deposit is non-refundable unless spoken about in advance. Remaining 25% is fully refundable up until 30 days of the event. Remaining costs will be deducted from the deposit. Kitchen is expected to be clean, with ample space in the pantry and refrigerator to store food meeting food regulations. If kitchen is unsuitable upon arrival, a $50 cleaning fee will be added to the final bill. 


Granola, Shipping & Fulfillment

If a product arrives damaged, a replacement product will be sent free of charge, excluding cost of shipping. Please allow 4-5 days to process order. Clean Nature’s food products are processed in a kitchen that may contain wheat, peanuts, tree nuts, milk, egg, fish, and shellfish. Please make note of any allergies. Clean Nature’s food products are not lab tested. Granola uses no artificial flavors, preservatives or shelf stabilizers. Because of this, granola is freshest up until 1 month. In attempts to preserve freshness, consider refrigerating or freezing. Granola butter may be fresh for 5 months if unopened.


Website Owner, Offering, & Binding of Terms

This website is owned and operated by Ashley Chavez DBA Clean Nature. By accessing this website, you agree to be bound by these website Terms & Conditions of use and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. This website offers visitors personal chef services, nutrition and wellness coaching services, handcrafted artisanal food products. You may not reproduce, duplicate, distribute, publish, modify, copy, decompile or reverse engineer, or transmit material, from this web site. 


In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


Terms for Products and Services

By using this website and ordering online, you agree that your use and reliance on materials contained on this site are at your own risk. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products and/or services displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing is available on the payments page. By ordering online, you acknowledge and agree that the use of the online ordering application and/or processes at your own risk and the maximum extent permitted according to the applicable law. In no circumstances shall we be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of, or inability to use this online ordering and/or any application and/or material on any site linked to this online ordering application (including but not limited to any viruses or any other errors or defects or failures in computer transmissions or network communications), even if we have been advised of the possibility of such damage. 


Ownership of Intellectual Property, Copyright and Logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Ashley Chavez and Clean Nature. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.


To the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.


To the maximum extent permitted by applicable law, Ashley Chavez DBA Clean Nature assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


You agree to indemnify and hold Ashley Chavez DBA Clean Nature harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.


We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.


You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

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